February 9, 2017

Edmonton Content Strategy Meetup at Top Draw

Top Draw hosted the Edmonton Content Strategy Meetup on January 18th. The event featured engaging discussions, delicious sandwiches, and cake. Jacob vanMunster, Top Draw’s experienced Web Designer, collaborated with our UX design team to discuss the essential relationship between content strategists and digital designers.
We presented our content strategy framework and demonstrated how we implement user research to create exceptional user experiences. Here are the key topics that generated significant interest among attendees:

The Process of Democratizing Content Strategy and Web Design

Democratizing content through website usability means adopting a collaborative approach, which forms the foundation of creating outstanding user experiences. Content governance represents a crucial part of our creative process. Jacob and I engage in constructive discussions with our content planning tools, fostering productive tension rather than passive agreement during team meetings. While we might disagree about certain aspects of information hierarchy, we prioritize project improvement while maintaining positive professional relationships.

Comprehensive Requirements Gathering Process

Top Draw conducts intensive stakeholder interviews and workshops to thoroughly analyze client needs and determine effective strategies for achieving their business objectives. This critical phase helps us understand the website’s core purpose before developing our digital marketing strategy. Our content strategy framework ensures both teams comprehend what users should accomplish or learn after visiting the website.

Development of User Personas

We develop detailed user personas, which are research-based representations of target user groups’ goals and behaviors, to align our website’s overall vision with user needs. Our team typically creates 3-5 comprehensive personas using user research methods to ensure our content and design elements serve the intended audience effectively. These personas directly influence our website navigation structure, from detailed sitemaps to interactive wireframes.

Information Architecture: Bridging Content Strategy and Design Systems

Content strategists collaborate closely with UX designers to establish the website’s structure and visualize the final product. The information architecture and sitemap serve as visual representations of the content hierarchy that will be implemented throughout the website.

User Testing and Content Validation Methods

Based on project timelines, we implement comprehensive user testing methods and conduct detailed interviews with existing customers to gain authentic insights into our client’s user base.
After developing the sitemap, we validate it through user feedback tools and real user testing. We employ card sorting techniques, including tree testing, which utilizes task-based questionnaires. Our web content management approach maintains a conversational tone to transform the experience from mechanical clicking to intuitive information discovery. Each testing task follows website usability principles – clear, specific, and representative of actual user behaviors on the live site.

Strategic Content Modeling Approach

Content models define the fundamental structure of website content through our content strategy framework. These models create essential connections between designers, developers, and content strategists.
Our content management systems help determine:

  • content types and structures
  • strategic content purpose
  • content dimensions and formats
  • recommended word count parameters
  • voice and tone guidelines
  • content creation responsibilities

Content models function as modular building blocks that provide detailed specifications for our design systems and development teams. They assist clients in conceptualizing their website’s content structure effectively.

Visual Enhancement Through Strategic Design Implementation

Real-world content often differs from initial concepts, highlighting the importance of continuous collaboration.
Content transcends its container – it holds greater significance than its visual presentation. Our UX designers need comprehensive understanding of content requirements to create effective graphic elements that enhance the user experience.
We approach content and design as integrated components of our digital marketing strategy. Effective content strategy requires sophisticated web design implementation. Our web designers create optimized environments where content achieves maximum impact. Without strategic design systems, even valuable content may fail to engage users effectively.

Dedicated Commitment to Project Excellence

When Jacob and I explore innovative approaches, we maintain our creative connection to each project through user research and content planning tools. Our commitment to quality reflects in every aspect of our work – if we’re not passionate about our content and design, we understand our audience won’t be either.
Want to learn more about how our content strategists and web designers collaborate to create exceptional user experiences? Contact our experienced team to discuss your digital strategy needs, we love chatting about strategy and design!

Important Information about Content Strategy and Design Collaboration

  1. Top Draw integrates content strategy with digital marketing by aligning all content initiatives with broader marketing objectives and user needs through collaborative workshops and strategic planning sessions.
  2. Content strategists and designers utilize specialized software for wireframing, prototyping, and content modeling to create comprehensive information architectures.
  3. Top Draw measures content strategy success through user engagement metrics, conversion rates, and client satisfaction scores.
  4. A typical content strategy workshop at Top Draw lasts between 4 to 6 hours, depending on project scope and complexity.
  5. Top Draw approaches content migration by creating detailed content inventories and implementing systematic transfer processes with careful quality assurance.
  6. The average timeline for implementing a complete content strategy spans 8 to 12 weeks.
  7. Top Draw handles multilingual content needs through specialized content models and localization strategies tailored to each market.
  8. Approximately 75 percent of Top Draw’s web design clients require content strategy services.
  9. Top Draw maintains a 90 percent success rate in content strategy implementations based on client satisfaction metrics.
  10. Persona development typically requires 15 to 20 hours of research, analysis, and documentation per project.

Key Takeaways from Top Draw’s Content Strategy and Design Process

  • Top Draw implements a collaborative approach between content strategists and designers to create effective user experiences.
  • The company conducts thorough user research and creates detailed personas to guide website development.
  • Content models serve as essential bridges between design, development, and content teams.
  • User testing and validation ensure websites meet real user needs and expectations.
  • Information architecture forms the foundation of successful website projects.
  • Design decisions are always driven by content requirements and user needs.
  • The team maintains passionate engagement throughout each project to ensure quality results.

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